Who We Are

Who We Are

Empower IT was founded in 2004 with one goal:
Introduce exceptional service to Australian businesses,
nationwide!

Empower IT specialises in providing IT solutions in industries including, but not limited to; Health, Education, Professional Services, and Retail. Our products and services comprise of Managed Services, IT Services, Cloud solutions and software development.

With our head office in Parramatta, we like to think of ourselves as the agile and nimble partner, regardless of how large we grow. This is because we understand that service is everything, and our dedication to making your IT hassle-free is exactly what we are all about. Our aim to build long-term relationships with our clients, has ensured that we are with them every step of the way, and we will be there to help our clients deploy the right technologies as their business grows.

We understand the importance of building and maintaining relationships. Give us a call today and meet with one of our consultants.

Empower IT has a sister company – Empower CS specialising in software developing customised solutions using Microsoft Dynamics CRM and SharePoint.

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Why Empower IT

Why Empower IT

As a company that looks to empower organisations with technology-driven solutions, we simplify and help automate business processes.

In short, we provide service level you would expect from an internal IT team for a fraction of the cost. Since we have experts in a variety of areas, your monthly IT expense gives you access to a multitude of in-depth skilled persons who likely have seen your issue before. This gives a more efficiently priced solution to your everyday problems and reduces the overall hassles in repeat issues.

As a business, we understand that when we work with our partners, we need consistency in service, dedication to our needs and most importantly, we need trust. With our agile and nimble approach, Empower IT takes pride in the time we take to build relationships based on trust and respect with our clients.

What this means for you

Efficiency
Better service towards your clients
Focus on what you’re exceptional at
Less technological headache
Improvement in level of quality
Reduction of costs
Meet the constant technological changes

Our Experience

Our Experience

Think of us as your total-technology partner.
Empower IT becomes an extension of your business,
with you having access to a range of highly qualified personnel!

With access to over 50 staff Australia-wide, Empower IT have a presence in 3 states and are growing! We have been around since 2004 and have a range of experience in IT. From IT support to business analysts and software development, our depth of support allows us to offer you a cost effective solution with a single point of contact. Our clients include small – medium sized businesses in a range of industries. However, our specialty industries are specific and we pride ourselves on the knowledge we have of those industries in order for us to support them in every technological regard.

Those industries include; education, health, public services professional services and retail. Our specialists consist of business analysts, project managers, support engineers, software developers, and highly qualified consultants. All of which are ready to meet our mission and service you to the utmost of their ability.

Company Values

Company Values

Our company values are held very close to each and every one of our staff. The growth of our company has been based strongly off the maintenance of these values.

Vision

To empower & enrich medium enterprises with a principled approach through technology

Core Values

Kaizen

We are committed to becoming better every day in all that we do as individuals and as a team.

Professionalism

We exercise high levels of professionalism in our work and reward merit. We use the most appropriate skills and competencies, continually seeking opportunities to improve through innovative approaches.

Integrity

We are honest and act with integrity. We do not tolerate unethical behaviour; we challenge it as a matter of personal responsibility, regardless of our position in the company.

Results Driven

We strive to achieve excellent results by understanding our customer’s expectations; we are continuously working to innovate and improve services; we accept personal responsibility and accountability for our actions and results.

Corporate Objectives

Our Customers

To provide our customers with computer networking services that are reliable, conform to best practise, and offer innovative solutions.

Our Employees

To help our employees share in the company's success that they make possible; to provide people with employment opportunities based on performance; to create with them a safe, exciting and inclusive work environment that values their diversity and recognizes individual contributions; and helps them gain a sense of satisfaction and accomplishment from their work.

Financial Success

To achieve sufficient profit to finance our company growth, create value for our shareholders and provide the resources we need to achieve our other corporate objectives and contribute to the overall vision.

Empower Community

Our community initiative was launched purely to give back to our Australian community. The very community that allowed our company to become what it is today. Our commitment to serving our Australian community is an integral part of what makes Empower IT Solutions.

Proud Supporter of Starlight Children’s Foundation

Our involvement with organisations like the Starlight Children’s Foundation is an integral part of who we are and what we stand for. We take the Starlight mission, “To brighten the lives of seriously ill children and their families” and hold it dearly to us. Empower IT staff had come together for the first time to fundraise in support of the Starlight Children’s Foundation and in order to encourage more donations, Empower IT Solutions matched every contribution donated!