When is the best time to look for Managed IT Services Provider? Every business relies on technology in some capacity to function, whether that’s for everyday tasks like answering emails or something more specialised like analytics. As technology demands increase, so does the need for efficient IT systems. Managing the technology that keeps your business running can be time-consuming, complex, and expensive. This is why many Australian companies are partnering with reliable managed IT services providers instead.

MSPs are essentially outsourced IT departments. They oversee your systems, provide tech support, procure new hardware, and more. However, outsourcing such important functions to a third party is a big step, so you need to know when is the best time to look for an MSP. Here are some key indicators:

1. When you want to reduce costs

Unlike staffing an in-house IT department, partnering with an MSP is far more cost-effective. For one, managed IT services providers charge a flat subscription fee based on the services you require, the number of users that need IT support, or the size of your network. MSP subscriptions are, therefore, incredibly inexpensive, especially when you consider the annual salaries, benefits, and training associated with on-premises IT support. 

In other words, you only pay for their expertise and resources when you need them. Reputable MSPs can even secure great deals on advanced technologies, thanks to their connections with IT leaders like Microsoft. All this translates to more room in your IT budget for worthwhile investments.

2. When you need diverse expertise

The drawback of a small in-house IT team is that they don’t always have the technical expertise or resources to handle unexpected problems. Some may only have experience with fixing faulty hardware, while other IT professionals’ expertise may be limited to system administration. 

With an MSP, you’re tapping into a team of experts with diverse skill sets, from software developers to cloud experts to cybersecurity consultants. Having professional expertise at your disposal means you don’t have to spend time training new hires and looking for top talent.

3. When you’re short on manpower

If routine IT tasks like software patching, data backups, and network monitoring are eating up your team’s day, you’re not utilising your team effectively. An MSP takes care of these mundane tasks so your staff can focus on more strategic initiatives. 

For instance, your in-house IT department can finally work on a better-functioning website or devise a more effective hybrid working arrangement. Additionally, MSPs can provide the extra manpower you need when you’re dealing with a large-scale project like a major cloud migration project or system overhaul.

4. When you need a reliable IT infrastructure

Proactive maintenance is a core function of MSPs. That entails 24/7 network monitoring, identifying potential threats and vulnerabilities, remote troubleshooting, software patching, and routine security checks. MSPs essentially fix any IT issues before these cause major problems, meaning you don’t have to pay for expensive repairs later down the track. It also means your systems run optimally at all times, so your company can stay productive. 

5. When you’re uncertain about cybersecurity

A reputable MSP can assess your security risks and devise a tailored security plan that meets your needs. They may recommend advanced defences like multifactor authentication, next-generation firewalls, endpoint protection, end-to-end encryption, and access management software. Managed IT services providers can also provide regular cybersecurity training for your staff to mitigate threats that exploit human error like phishing scams and password theft.

6. When you need to hone your competitive edge

MSPs have their finger on the pulse in terms of industry-leading solutions, from artificial intelligence to the Internet of Things. As such, they can advise you on the best technologies and strategies to move your business forward. 

Leading MSPs take the time to get to know your operations and goals, so they can direct you to the most appropriate IT investments for your situation. This could involve transitioning to the cloud, introducing workflow automation, or installing next-generation security tools. Whatever the case may be, MSPs can recommend advanced solutions to help your business grow and achieve its goals.

7. When you need a scalable solution

As your company evolves, so too do your computing needs. For example, your storage and bandwidth requirements may increase if you’re taking on more customers or offering new services. Your IT support needs may also grow if you’re expanding your team. MSPs understand the need for scalability, so they provide service packages and solutions that can easily adjust to your company’s size and budget. 

If any of these situations hit close to home, you may want to consider hiring an MSP like Empower IT. By leveraging our diverse solutions, service offerings, and expertise, your business can reach new heights. Call us today to get started.


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