Microsoft Copilot has moved from curiosity to budget line for a large share of Australian businesses. In most boardrooms the…

Microsoft 365 Copilot is a genuine productivity multiplier, but it doesn’t operate in a vacuum. It surfaces content from across…

Microsoft Copilot is one of those tools that sells itself the moment you see it work. It drafts the email…

If your business uses Xero, there’s a good chance you have an accounts person who spends part of their morning…

For Australian SMEs and business leaders, AI agents promise the same three things every new tool promises: save time, cut…

Reviewing IT providers is an important step for businesses that want better security, faster support, and technology that scales with…

Growth is exciting, but for many businesses, the IT infrastructure that supported 20 employees becomes a liability at 50. As…

What if the hours your team spends on emails, reports, and spreadsheets could be done by AI in seconds? That’s…

Every day, Australian businesses are creating valuable designs, plans, and intellectual property (IP). But what happens if that information falls…

For Australian professional services companies, implementing Microsoft 365 isn’t just about productivity—it’s a vital step toward securing sensitive client information…

When it comes to business continuity, performance, and security, finding the best managed IT service provider for small business is…

Smartphones and tablets are indispensable travel tools—but they also present serious cybersecurity risks when taken overseas.   Empower IT Solutions has…

Your laptop is a business lifeline— Whether you’re heading overseas for a client presentation, a conference, or a much-needed break…

Travelling with electronic devices has become second nature—whether it’s for a business trip to China, a conference in the United…

For years, businesses have relied on email as a core communication channel—for marketing, client updates, support, and more. But as…

Artificial Intelligence (AI) has become a cornerstone of modern business transformation, propelling companies towards greater efficiency, innovation, and profitability. In…

Imagine this: It’s Monday morning, and your inbox is overflowing, your team is stretched thin, and your quarterly goals are…

As a small or medium business owner, you’re likely always looking for ways to cut costs and increase profitability. One…

Unsurprisingly, managed services providers (MSPs) are a great business resource. For a fraction of the cost it takes to manage…

An efficient IT infrastructure can propel the growth of any small business and level the playing field against larger competitors….

IT problems and glitches can be detrimental to any business, big or small. They could result in lost revenue, downtime,…

Australian businesses are so reliant on technology today that one small technical issue can have a massive impact on their…

Businesses are constantly evolving and adapting to the latest trends and changes in their industry. To stay ahead of the…

When cyberattacks make the news, they’re usually about large corporations and government agencies that were caught off guard by the…

When is the best time to look for Managed IT Services Provider? Every business relies on technology in some capacity…

The most dangerous cyber threats businesses face are not necessarily sophisticated exploits used by highly skilled hackers but relatively simple…

 As technology evolves and changes, businesses must adapt to stay competitive. This is especially true for companies that rely on…

It’s important to ensure that Australian business’s IT budget is well planned and executed. If you’re not careful, you could…

You may not have heard of the dark web before, but it’s where you don’t want your company’s data to…

Increasing your IT department’s budget can be challenging since C-suite executives are often focused on the bottom line and may…

A data backup strategy is paramount to keeping the business running smoothly. Losing important files or customer data can severely impact…

Almost every business is at risk of a cyberattack — hackers are opportunistic and will go after the easiest prey….

IT enables Australian companies to work more efficiently, understand customers, improve their bottom line, and more recently, deploy remote work…

Fraud and scams come in all shapes and sizes, and Australia is no stranger to them. The Australian Competition and…

Telecommunication services are vital for connecting Australian businesses with customers, suppliers, and each other. However, these are also one of…

There is no straightforward answer to how much a company should spend on IT. Every organisation is different, and the…

Business intelligence (BI) tools collect and analyse large pools of data so you can make better decisions. They can be…

The role of business IT has changed dramatically in recent years. From mere support tools, it became enablers of business…

As cyber threats become more dangerous and sophisticated, Australian businesses must continually adapt their cybersecurity strategies to stay safe. You…

Dealing with medium-sized businesses and larger Non-For-Profits (NFP’s) I often get asked the following questions: What is the difference between…

Pay-as-you-go is a smart and convenient IT management model.  However, many people underestimate the limitations of Casual IT Support and…

Many small businesses let their IT network (servers, routers and back-ups) “run until it breaks”, which is a recipe for…

Sales performance largely determines the success or failure of a business. You’ll have difficulty acquiring new customers and driving revenue…

When it comes to cybersecurity risks, business owners usually think of external threats like malware, man-in-the-middle attacks, and distributed-denial-of-service attacks,…

Few developments in networking technology have made as big of an impact in recent years as software-defined wide area networking…

Spam texts are unsolicited messages sent to a user’s phone and can be a nuisance. Almost everyone has received a…

Web filtering is commonly referred to as content-control software.  Why your business needs web filtering, is more complex than simply…

From simple word processors to complex CRM systems, businesses are increasingly dependent on software. In fact, experts predict software spending…

It’s no secret that major tech companies run on data. From user profiles to behaviour, companies regularly capture and analyse…

Many Australian companies are favouring hybrid cloud over public and private cloud solutions. According to a Microsoft study; 40% of…

Cloud computing has become a staple in the business world, with more businesses moving their operations and data to the…

Data is the lifeblood of any business, so preserving it is vital. In case of server failures, network attacks, or…

Australian businesses are abandoning landline connections for more affordable Voice over Internet Protocol (VoIP) phone systems. According to a recent…

System downtime is an Australian organisation’s biggest downfall. According to a recent report, businesses can lose up to $760,000 from…

Australian businesses are highly focused on protecting their network perimeters with firewalls, antivirus software, and intrusion prevention systems. But even…

Businesses are adapting to an increasingly digital marketplace by investing in IT. According to analyst firm Gartner, Australian spending on…

The internet being an unsafe place is hardly news to anyone. After all, many hackers use it to spread their…

Microsoft Exchange 2013 and Office 2013 will reach their end of life on 11 April 2023. After this date, Microsoft…

Australian workers are using more cloud-based applications and services than ever before, especially given the rise of remote working. However,…

Technology streamlines business operations and makes your life easier, but managing it is anything but easy. Servers should adhere to…

Business as we know it is constantly changing. After global impediments, many small- and medium-sized businesses (SMBs) focus on developing…

Data plays an integral role in how Australian companies make decisions, develop their services, and communicate with customers. With massive…

There’s no denying that laptops and desktops don’t last forever. If you’ve ever used a PC for a long time,…

Is your team spending a lot of time preparing customer quotations? Would you rather prefer your sales staff to utilise…

The recent string of global ransomware attacks, the Equifax data breach, and the constant barrage of phishing campaigns have shocked…

Small and medium-sized businesses are under constant pressure to do more with less, which is why so many of them…

Whether you’re moving from Bondi to Redfern or from state to state, office relocations are almost always stressful. Finding and…

Cybersecurity talks produce a great deal of jargon. Do you know the differences between viruses, worms and malware? One of…

There’s no doubt that finding, nurturing, and quantifying your leads play a critical role in the sales management process. To…

Whether you’re in the office or working from home, there are many strategies to staying productive. Australian companies swear by…

Microsoft products run the gamut from operating systems to security platforms, each with its special naming conventions. However, with dozens…

In an ideal world, your company’s data should be viewed, modified, and managed only by those authorised to access it….

Passwords are one of the most vital defences that stand between your data and cybercriminals. A well-thought-out password dramatically reduces…

Cybersecurity incidents are much more common today as Australian businesses increasingly use the internet and cloud services to optimise operations….

Cybersecurity is a serious concern in Australia as security incidents reach record highs every year. In fact, reports show that…

Web browsing in Australia is better than ever thanks to faster broadband speeds, but one major nuisance still persists. Occasionally,…

Technology investments can make a world of difference to your company’s bottom line. With the right PC, employees can run…

Like it or not, email is integral to business communications. However, it’s also the perfect tool for cybercriminals. It effectively…

The COVID-19 pandemic has incited Australia’s biggest remote work trial run in history. Social distancing measures have forced many employees…

Mobile devices were primarily designed for personal use, but they’re becoming increasingly common in Australian businesses today. It’s easy to…

Cybersecurity is riddled with overly technical terms that can leave Australian business owners with more questions than answers. However, the…

Every business works with outside firms and freelancers at some point to complete a wide range of projects. The problem…

It’s an increasingly common scenario. You turn on your PC and are suddenly greeted by a message claiming your computer…

Microsoft’s products are not designed to last forever. Every software application gets a minimum of 10 years of support after…

The holiday season is a great time to look at new computers for your small- or medium-sized business (SMB). Most…

Passwords are the first line of defence against cyberattacks, but it’s a security aspect people often handle poorly. From using…

Cloud adoption rates are reaching all-time highs in Australia, and there are obvious reasons why. The cloud offers enterprise-grade, on-demand…

Cloud applications have become a staple for Australian businesses, and it’s easy to see why. For a small monthly fee,…

Microsoft Outlook is an indispensable email platform for businesses, but it can also be a productivity killer if not used…

Mobile device innovation has recently been running out of steam. The standard, slate-shape design of smartphones that has remained the…

Inefficiency is the biggest challenge for growing Australian organisations. Whether it be accounting, human resources, or marketing, every department is…

Microsoft Word is a staple for many organisations across Australia. The productivity app has gone through many changes since its…

High-speed Wi-Fi networks are crucial to Australian organisations, especially since more areas are being covered by the National Broadband Network…

Shopping for a new computer can be intimidating given the variety of options available on the market. You can read…

Identifying and avoiding email fraud is fairly easy. Most scams begin with ludicrous offers, suspicious links, unwanted attachments, and messages…

There may be dozens of messaging and voice chat apps available today, but email is still king of business communications….

Digital transformation is one of the biggest trends reshaping how businesses operate today. The cloud, machine learning, and mobile devices…

The volume of raw data companies collect and store continues to grow at an unprecedented rate. Look through any Aussie…

Few can deny that cyberattacks are on the rise in Australia. In 2018, there were more than 800 data breaches…

Cortana is Microsoft’s virtual assistant. It, he, she, or whatever you’d like to call the software performs various tasks prompted…

Malware, whether it be computer viruses, spyware, or ransomware, typically uses files to infiltrate a system and wreak havoc. It’s…

Data centres are facilities comprised of networked computers that store and process large volumes of data. Businesses can choose to…

Email-based threats have become commonplace in Australia. According to the latest Notifiable Data Breaches Quarterly Statistics Report, a significant portion…

Gaining an in-depth understanding of your business is challenging when you’re only using simple spreadsheets to create reports. Microsoft’s top-notch…

Cybersecurity is constantly under threat by cunning hackers and careless employees. According to the Notifiable Data Breaches (NDB) third quarterly…

Download our free IT Security Audit Checklist. Cybersecurity is a major concern for businesses, especially since hackers are getting smarter…

The Office of the Australian Information Commissioner (OAIC) recently released its third quarterly statistics report on the Notifiable Data Breach…

Microsoft Dynamics 365 is a cloud-based platform that puts enterprise resource planning (ERP) and customer relationship management (CRM) under one…

STEM stands for science, technology, engineering, and mathematics, and covers a wide array of subjects within those fields. The acronym…

No matter how strong a company’s defences are, there’s always a risk of a data breach. It can be caused…

The education technology landscape continues to evolve at a breakneck pace. Every year, IT companies develop groundbreaking and innovative solutions…

Microsoft Exchange Server is a great on-premise solution that provides millions of businesses with: email services, calendar software, and contact…

Dropbox is one of the most popular cloud services in the world with over 500 million active users. It’s often…

In the digital age, every snippet of information is collected and readily available at our fingertips. The problem is, data…

Educational tools can greatly enhance learning and help students develop the technical skills required to thrive in the modern workforce….

Moving into a new office is an exciting time for any business, but managing the relocation itself is almost always…

Forward-thinking companies understand that moving to the cloud is a no-brainer. Especially when you consider all the ways it increases…

If you’re reading this blog you have probably seen a lot of information about Microsoft SharePoint and have likely ended…

Do you have a slow computer?  Have you found your staff wasting time trying to resolve trivial computer problems or…

New Managed BYOD and network solutions for K – 12 schools The Empower IT Solutions team are celebrating the launch…

Australia has a long history of disasters. And every time they hit, businesses suffer major losses. On average, businesses experience…

Mobile devices have completely transformed the way Australians do business. Just a decade ago, employees needed to physically be in…

Small and mid-sized Australian businesses rely on technology to succeed in today’s increasingly competitive market. They need to deploy scalable…

Mounting IT costs has always been one of the biggest problems facing Australian businesses. As a result, they’re forced to…

Many Australian small businesses dream of technology that allows them to operate as efficiently as a Fortune 500 corporation. Microsoft…

Health and disability care clinics getting more and more competitive; and are reportedly investing in the technology and solutions that…

Australian businesses can no longer keep quiet about data breaches. On February 22, 2018, the Privacy Amendment (Notifiable Data Breaches)…

Microsoft Office 2007 was well ahead of its time; introducing features like an intuitive ‘Ribbon’ user interface, a more compact…

Managing members and providing them with the best-in-class service; is a major cost that eats into an organisation’s profits. In…

Earlier this year Microsoft announced Teams – a cloud-based workplace collaboration and communication platform; to boost employee efficiency. Teams extends…

Microsoft Flow, a cloud-based workflow management tool; is the company’s latest product. It provides users with the ability to create automated workflows…

Forward thinking companies are racing to implement ground breaking technologies to beat the competition. But trends like ‘bring your own…

Microsoft PowerApps is the latest technology offered by Microsoft that aims at empowering employees by allowing them to connect business…

Are you clinging onto your familiar application or database because it is “good enough” and serves your operational needs “just…

Dynamics 365 brings together CRM and ERP capabilities via purpose-built modules with businesses having the option of starting off with…

Has your Access database outgrown the original purpose? If you answered yes; would you prefer a Band-Aid fix or upgrading…

There is nothing more frustrating for Access users than a corrupt database. Some third-party software that can help you repair…

The agreement between the service provider and customer is known as Service Level Agreement(SLA). SLAs play a crucial role in…