Empower IT Solutions

Google Rating

5.0

Based on 56 reviews

Empower IT Solutions

5.0

22:27 17 May 22

Impact have had the pleasure of working with Michael and the team at Empower IT since February 2020. Empower provides peace of mind knowing our IT is taken care of any no challenge is too big. The entire team deliver the service with a smile and Impact are grateful to have a partner in Empower IT.

21:47 07 Jan 22

21:45 07 Jan 22

03:59 16 Dec 21

Harriss Wagner engaged Empower IT as our MSP over 12 months ago. Having worked with numerous MSP's over the past 20+ years Empower IT is by far the most client-centric, which has been most refreshing. We have been so impressed with their service that we recommended Empower IT to one of our clients. I understand that our client continues to remain very pleased with the service they are receiving from Empower IT. Highly recommended!

21:29 15 Dec 21

Great service provided by empowerIT for our NFP

06:51 15 Dec 21

We have been working with Empower IT for a few years now and we have seen constant improvements in the way they conduct there business.I would like to thank the team for there work and support during 2021.

05:17 15 Dec 21

We worked on a cyber security project with Empower IT, the team is very professional and friendly, they understand what we need and provided lots of good recommendations, they are always happy to help when we have questions. Highly recommended.

03:06 15 Dec 21

Our company has a 20 year history with a company that was affiliated with & then merged with Empower a few years back. Throughout all the years and changes, both old & new people & business structures, we know that we have a great team of people who our busienss can rely on to guide us through the very difficult challenges of IT Management. From the tech support to management, the team at empower go out of their way to ensure our business is running efficiently.

03:20 11 Nov 21

Over the last year or so, we have evolved our engagement with EmpowerIT from a client-supplier relationship to a true partnership. EmpowerIT staff and senior managers listen and address business problems with flexibility and a business outcome in mind. Their willingness to work with external providers and participate in a recent review of our end-to-end processes and cyber-risk exposures was approached very professionally and has been very well received by our organisation

Uthayashankar tharumakulasingam

00:22 26 Sep 21

Dealing with Empower IT has been absolutely wonderful. Very professional and knowledgeable. Highly recommended.

09:19 23 Feb 21

All Areas Inspections have been clients of Empower IT since 2013. Needless to say, we are very pleased with their service which includes general IT, equipment supply, support & more recently specialized software development & support.I am impressed by the competence of their staff, their response time (even out of hours). I cannot recommend them highly enough!

05:40 19 Feb 21

Technically excellent and extremely friendly to deal with. I could not recommend Empower IT higher.

03:47 12 Feb 21

EmpowerIT has professional, friendly and experienced staff, always respond very quickly and solve problems. Highly recommend.

05:09 11 Feb 21

We have been using Empowerit for over 10yrs and have always found them to be very helpful and quick to rectify any issues that arise in the day to day running of our business.I would recommend them to anyone looking for a professional IT service.

01:31 11 Feb 21

Just Careers Training t/as Licences 4 Work has been a client of Empower IT since our inception 15 years ago.Having gone from 1 site and 2 staff originally to now 11 sites around the country, with over 200 employees, and 2 other businesses that have also been added to the scope of IT management, Empower IT has been with us and a pivotal part of our growth and expansion over the past 15 years. We would not have been able to be where we are today if Empower IT had not been part of our overall business strategy.Highly highly highly recommended for any size business who want to focus on their business whilst relying on a business partner that can provide strong strategic direction and support.

Patrick Velasco

00:38 11 Feb 21

For a business with 100+ staff but have no dedicated IT Manager, EmpowerIT has been instrumental for our Business. No question too trivial and the support team are quick to respond. It is vital for our business which is reliant on on-going IT support across 3 states and EmpowerIT has streamlined our service to make IT easy and issues dealt with ASAP.- Patrick of ARC Roofing

05:43 10 Feb 21

Highly recommend Empower IT Solutions. Their support and service is best. They will always gives you best solution, and guide you in the right direction.

00:05 10 Feb 21

Wonderful Kitchens can highly recommend Empower IT, the team are highly skilled and provide a professional service.

04:27 08 Feb 21

We're very impressed with the quality of service, dedication and expertise of the staff (and directors) at Empower IT. We've been using them for a few years now. They're honest, dedicated, and we've always gotten great value for money. I highly recommend using them for your technology needs. Just reach out and ask to chat.

04:27 20 Aug 20

Professional in every sense. Fantastic service and economic solutions that work. Empower IT have been part of our team for over 15 years, and although they have grown significantly we still feel important to them.

23:50 09 Aug 20

Empower IT provide a professional service, staff are knowledgeable and friendly. I highly recommend Empower IT Solutions

Kamran Keshavarz

01:49 25 May 20

A great and professional team, delivering the ICT Services

11:50 13 Jan 20

Fantastic IT Support and Cloud specialist team to work with. Highly, highly recommended.

James Kirkpatrick

00:49 25 Oct 19

Highly recommend Empower IT Solutions. Their support and service is at a golden standard. They will always search for the best solution, and guide you in the right direction.

05:48 31 Jul 19

10:25 01 Mar 19

Highly recommend Salim and The Team at Empower IT Solutions. Salim is certainly an expert when it comes to rolling out Microsoft's suite of products and tailoring them to your organisation and is only too willing to provide expert advice and opinions around the array of IT issues that one encounters in today's modern world. Empower are an organisation that offers very reasonably priced products and IT support services and conduct themselves in a professional way, whilst at the same time, they are able to build rapport with their customers to ensure a long term business relationship is sustained. I would have no hesitation in recommending Empower IT for your IT support, ERP upgrade or CRM roll out etc.I look forward to working with The Team again it the near future.

04:13 28 Feb 19

Very professional and attentive to the needs of their clients. Proactive approach especially to solving problems and providing solutions.

11:28 25 Feb 19

In terms of Microsoft Dynamics 365 CRM, they have a team with excellent system analysis & implementation services and friendly & expert support services.

02:57 20 Feb 19

From the early days, Fayez and the development team quickly gained a thorough grasp of our business and IT requirements as we developed our infield systems. Importantly, they are always willing and supportive as we continue enhancing and expanding our systems. Mahmoud and his friendly support team also have a great understanding of our systems and the devices our field operatives use. This means when our field team need them the most, we receive quick and creative solutions to our problems.

22:40 18 Feb 19

Exceptional service! From the very first meeting with Salim we knew that Empower had listened and understood exactly what our business IT needs were. The team led by Mahmoud are friendly, knowledgeable and efficient. I couldn't recommend them highly enough.

21:54 18 Feb 19

Excellent service and great systems. The support team is always quick to respond

Elizabeth Kover

05:21 15 Feb 19

In the 10 years or so I worked with EmpowerIT they were always very knowledgeable and helpful with any issues that we needed solving. I highly recommend them to anyone who needs good IT services.

03:30 14 Feb 19

When it comes to uncompromising quality and commitment, Empower IT is one of my preferred partners in the IT and Software solution domain. They listen to your needs and also assist in securing your business against the unseen. Recommended for businesses who want to be more successful.

00:27 14 Feb 19

The quality of service and level of professionalism from Salim and the team at Empower IT is remarkable and I really appreciate the insights and regular updates they provide on what is happening in the IT world, particularly on cyber security threats and technology trends.

01:20 13 Aug 18

Empower IT is a great company to be associated with. The team are always there to help and are very professional in what they do. Whatever your problem is - rest assured you are in good hands with Empower IT

04:52 08 Aug 18

Having worked with a number of vendors in the past, from the outset it has been refreshing to see such considered solution proposals and smoothly executed development.It's great to work with a team who are consistently highly responsive to customer needs and proactive in communicating openly and honestly when managing customer needs and expectations.

07:34 28 Jun 18

Best people in the business.

06:30 28 Jun 18

The team at Empower have a great ability to be able to bring together the technical and business knowledge in order to deliver solutions that truly meet the clients needs.

12:13 27 Jun 18

Excellent service, very responsive and prompt customer service.

23:11 24 Jun 18

Great team to work with, very responsive and responsible!

05:42 22 Jun 18

I've always found Empower IT to be a trusted partner and knowledgeable consultancy and services management company. They have professional team and as far as my interaction with them is concerned they have a visionary approach in IT services domain specially for Data Center and CRM implementation services. Moreover they are into application development as well. I would highly recommend them for any services related to CRM and Data Center (Private / Hybrid Cloud Hosting) services.

Abdulrahman Zreika

08:41 21 Jun 18

Professional, on time and quality work. It was a pleasure dealing with the team who helped identify how to run our organisation efficiently and also maximise our exposure. Thank you Empower IT!

06:37 21 Jun 18

The team at Empower IT are the most professional I have dealt with. They are brilliant problem solvers and provide ingenious solutions that is tailored for you and your organisation. They also provide excellent after sales support and always available to assist when needed. I highly recommend Empower IT for all your IT and technology needs

05:36 21 Jun 18

Working with Empower IT for about ten years now, I can say with great confidence that they offer second to none, long-term customer service. Their ability to understand our problems, and design a solution, which will solve issues even we cannot foresee, has saved us time and time again!

00:33 28 Feb 17

Great company with exceptional staff that understands the customers pain points in addressing their issues. What sets them apart from the rest of the solution providers is that they have a great team of passionate subject matter experts who go out of their way to assist their customer needs.

02:18 22 Feb 17

Wow, what a breath of fresh air!We have been struggling with our national IT infrastructure for years with various providers who always start off well but end up providing a lacklustre service.Our size and complexity means we straddle enterprise and medium/large deployments and therefore we found it difficult to find a suitable MSP with the right experience and background. Our initial apprehension proved to be unfounded after our first catastrophic failure (power failure). The right people were immediately dispatched and worked through the night to ensure morning operations were not affected.Going the extra mile (even in the most difficult circumstances) and ensuring a suitable outcome was reached in many situations time and time again shows how committed they are to customer service.I don't normally write reviews for anything online but I am making an exception for Empower IT Solutions. The level of professionalism nothing short of amazing and I highly recommend them to any prospective clients.

Moustafa Sanoussi

00:54 22 Feb 17

Contacted the team to build a custom software solution incorporating various elements of off-the-shelf software that couldn't be found in one current solution. They worked expeditiously to deliver a comprehensive holistic solution under budget and with innovative functionality

Mubbashir Ahmad

00:24 18 Nov 16

Very professional and dedicated team. Highly recommended!

03:19 07 Jul 16

Experts in IT Support & services....very competent and helpful staff

Khaleel Esbaitah

03:02 07 Jul 16

To describe the company in four wordsprofessional, efficient , reliable ,friendly .

Eman Abu Samrah

02:59 07 Jul 16

Good service , on time response.

02:13 07 Jul 16

Creative and fast responsive service

05:08 26 Aug 15

Best bunch of people I have had the pleasure to deal with. From customer support to IT related issues. The people at Empower IT are the best.

01:54 22 Sep 14

Extremely professional and highly competent team. The guys at Empower IT Solutions assisted us throughout our entire process.

22:49 23 Mar 14

Great team and the best support I have experienced in many years.

Jacqueline Corbett

07:16 14 Mar 14

See all reviews Write a review

We provide professional IT services to medium and large sized businesses in Australia.

Budgeting

New Year, New MSP

New year, new MSP: Finding the right IT partner in 2021

The year 2020 has been particularly tough for Australian businesses. It started…

January 7, 2021 | Blog,Budgeting,Consulting,IT and Business,IT Planning,IT Roadmap

Post-pandemic IT planning Budgeting for the new normal blog

Post-pandemic IT planning: Budgeting for the new normal

The COVID-19 pandemic has disrupted every industry at an unprecedented scale, causing…

November 23, 2020 | Blog,Budgeting,IT Planning

old computers waste time and money

Is your old computer wasting your time and money?

Computers can be a significant investment for businesses. Depending on the hardware…

March 9, 2020 | Budgeting,IT Planning,Technology & Trends

IT budgeting: How much should Australian businesses spend?

IT budgeting: How much should Australian businesses spend?

Businesses are adapting to an increasingly digital marketplace by investing in IT….

April 1, 2019 | Blog,Budgeting,IT and Business,IT Planning

Laptops And Desktops: How Long Do They Last?

There’s no denying that laptops and desktops don’t last forever. If you’ve…

December 18, 2017 | Blog,Budgeting,IT Planning

How IT investments impact business performance

Reaching business goals and finding success in today’s highly competitive market is…

July 10, 2017 | Budgeting

Save-money-on-IT

Upgrading Old Devices: How much will you save?

Upgrading your old devices: how much will you save? Were a computer…

September 20, 2015 | Budgeting

Business-Neg-Cios

How can I reduce operating costs?

Step by Step We’re all for helping our clients get a better…

October 22, 2014 | Budgeting

Aussie-dollar

How much should you spend on your IT? (2014)

How much should you spend on IT? You have computers, servers, internet,…

June 10, 2014 | Budgeting