Australian businesses with the right IT solutions can:
- automate repetitive processes,
- improve team collaboration, and
- increase company efficiency.
The biggest challenge is supporting those solutions. You can hire in-house technicians to do this for you, but they’re far more expensive than you may think. If you’re running on a tight budget, outsourcing the implementation, maintenance, and management of your IT to a managed service provider (MSP) can save you a lot of money, and here’s how.
Reduced labour costs
One of the reasons in-house technicians are so expensive is because you have to provide a full-time salary and benefits. You will also need to account for the recruitment process, training, and additional equipment, which can add up to hundreds of thousands of dollars a year. Although large companies can afford all this, SMBs don’t have such large reserves of cash.
Outsourcing IT to an MSP slashes the upfront investments associated with hiring in-house support. You pay a low, fixed price once a month for a team of IT experts. They will proactively fix the computer, phone system, and network issues that are affecting your company’s productivity and profitability.
Fixed-rate IT support makes it easy to plan your budget throughout the year. The price of your support package remains the same, even if you have problems with software updates, hardware breakdowns, or network connections. What’s more, MSPs don’t charge extra for overtime or multiple technicians, so you get more value for your money.
IT is an ever-evolving field with many specialities. If you hired a specialist to manage your network and servers, you’ll run into issues when you need someone who can handle business continuity or cloud consulting. To support you in these complex areas, they’ll need further training and certifications, which will cost you more money.
By working with an IT provider, you get the collective technical expertise and experience of top-tier specialists. Empower IT technicians, for example, provide a wide range of services ranging from VoIP and cybersecurity to cloud computing and business analytics at reasonable prices.
If IT support isn’t a top priority, you’ll quickly realise how expensive even the smallest issues can become. Productivity and profitability increases when you don’t have to pause operations to:
- install new equipment,
- patch software, and
- troubleshoot connectivity issues yourself.
Outsourcing lets you offload complex, time-consuming IT tasks to seasoned professionals, so you can focus on more important activities like building your brand and serving your clients.
Disaster recovery and cybersecurity
Unexpected downtime, whether it’s caused by cybercriminals or Mother Nature, is one of the biggest enemies of productivity, profitability, and company reputation. Every minute your computers and networks are offline is money down the drain, but fortunately, MSPs can mitigate these problems.
They proactively monitor your systems for any anomalies and bugs that may cause service disruptions, and fix them before you even notice. They’ll even protect your systems from hackers with a multi-layered security solution that combines intrusion prevention, anti-malware, and encryption tools.
Top-notch MSPs also back up your files and apps in their cloud-hosted servers so you can quickly get back on your feet after a catastrophic ransomware attack, hardware failure, or storm.
MSPs are more than just third-party IT support, they’re also strategic technology partners. Our consultants, for instance, identify bottlenecks in your processes and technology, and recommend state-of-the-art solutions that increase efficiency and cuts costs. The best part is we maintain close relationships with industry-leaders like Microsoft, Dell, and Sophos to give you the best deals on technology.
That’s a bargain many SMBs are willing to pay for, and it’s one of the many reasons why you should outsource your IT to us right away. We’re one of Australia’s leading MSPs and we’ve helped companies cut costs, increase productivity, and eliminate IT headaches with our comprehensive managed IT services program. For inquiries about outsourcing your IT, call us today.