Help! My Network is Slow…

slow-internet

You thought you’d solved the problem by investing in a decent internet connection, but staff are complaining again—“the internet is slow!”. This is caused by a variety of reasons. This article puts forward a proactive solution to help you get to the root of the problem(s), allowing better protection and quicker resolution times.

Problem:

There are a variety of reasons why the internet connection seems slow.    Sometimes they are hardware related, but most of the time it is due to one of the below:

  • Virus, spyware, trojans, malware or network attack, often using your server and internet
  • Staff streaming movies or watching YouTube
  • Someone downloading large files (photos, etc.)
  • Person or group of people playing online games
  • Someone hacks into your wireless network and uses it to process information

Finding these problems and/or fixing these issues could take time. To save time and prevent or isolate issues, larger companies use multiple devices to block websites, filter out viruses and report on problem areas. As you can imagine, most small businesses would not have the money or expertise to manage these devices.

Solution – Unified Threat Management (UTM)

Each of the above could take hours if not days to trouble shoot and fix.    Our solution is to “nip the problem in the bud” by installing a “Unified Threat Management (UTM)” device that effectively stops many of these problems from occurring, but also gives you the tools to identify, isolate and fix problems quickly, when they occur.

You are able to allow, block and report on applications used on the network.  For example, most UTMs can:

  • Block all YouTube
  • Allow FaceBook for marketing department
  • Report on the top applications used across the company
  • Give Priority to Voice or Skype Calls over Downloads
  • Identify where the malware is located before it spreads
  • Block potential threats before they enter your network
  • Isolate the name of the person or device that is using the most bandwidth

As most already have virus protection on their computers, spam protection on their email and a firewall connected to the internet, one must realize the UTM acts as an extra layer of protection. It acts like a “sniffer dog” which carefully inspects each incoming file or packet, in addition to inspecting all usage on your network. The UTM also allows you to set up policies based on time, department or application, which effectively gives you greater control on the path to higher productivity.

If you are interested in the above information, don’t hesitate to contact us today!

Notes/References:

  • Watchguard, Untangle and CheckPoint all offer network appliances at a reasonable upfront and on-going cost. The upfront cost of these devices are typically less than $2500.00 and they usually involve an annual subscription or $500/year since the software is continually updated.