WorkBuddy – Next generation field and job management app

Manage your workforce and streamline operations with a powerful and easy-to-use app for field service workers and maintenance contractors.

WorkBuddy is a web-based app designed for businesses with a mix of casual to full-time, contract-based, or job-to-job, tradespeople. With the WorkBuddy App Contractors and Technicians can easily:

  • manage client jobs,
  • send quote requests,
  • work orders,
  • schedule staff,
  • order materials,
  • complete jobs, and
  • invoice clients.

As a comprehensive operational management tool, WorkBuddy makes productivity-boosting inroads by:

  • automating workflows and processes,
  • reducing manual labour,
  • minimising paperwork,
  • automating repetitive administration tasks, and
  • centralising job and business data to one accessible location.

WorkBuddy helps businesses struggling with high volumes of work orders, keeping track of job milestones and deadlines or suffering from cash flow problems due to delayed invoicing.

Software capabilities and incompatibilities

Manages government and large ongoing maintenance service contracts
WorkBuddy was built to help carpenters, electricians, gardeners, plumbers and other tradespeople, perform maintenance and repair works for small to large government clients. WorkBuddy has helped The Land and Housing Corporation (LAHC), Department of Defence Housing (DHA) and Sydney Water. The system is designed to accept work orders, emails and other instructions directly from government departments or their head maintenance contractors such as: Transfield (now Broadspectrum), Spotless, Lakes Maintenance and Programmed Maintenance Services.

Communicates with popular accounting packages
An end-to-end job management system would not be complete if it did not integrate with the accounting packages and practices that a company employs. WorkBuddy can integrate with many accounting systems including MYOB, Quickbooks and Xero (to name a few). The bridge between accounting and job management software enables maintenance companies to keep track of job expenses, job completions, and invoicing. WorkBuddy even automates invoice calculations against fixed rates and cost centres. It also supports recipient created tax invoices (RCTIs) – common with large contracts.

Stores business and client data in a central location
For ease of accessibility and managerial reporting, our job management software stores all business and client data in one central location. Details of:

  • when a work order came in,
  • when a job was started,
  • who worked on the job,
  • expenses incurred,
  • materials used,
  • before and after photos, and
  • invoices generated.

Which can all be logged and traceable against job cards and reports. The system can store different file types and formats which enables quick and easy searchability.  There are also dashboards that give both detailed and big picture insights into jobs – both on an individual and collective level.

As a WorkBuddy Certified Partner, we’ll help you get the app up and running, with a dedicated Customer Success Manager that will:

  • scope and define business goals
  • assist with migration and setup, and
  • customise staff training to ensure your success.

If you are interested in implementing WorkBuddy or just improving the efficiency of all your operations, contact our team on 1300 797 838.

All information was sourced from: WorkBuddy