Microsoft Dynamics CRM

Engage Customers – Build Sales Pipeline – Mobilise Workers – Increase ROI – Use Cloud Based CRM!

Microsoft Dynamics CRM allows businesses to capitalise on the rapidly growing demand for customer engagement solutions. With a financially-backed 99.9% up-time service-level-agreement, Microsoft Dynamics CRM Online simplifies and streamlines your business without posing any significant risk. Access business data from any device, anytime, anywhere and increase the flexibility, productivity and performance of your business.

To offer the best possible value for our Microsoft Dynamics CRM Online clients, Empower IT Solutions employs software engineers to customise software according to your needs. Whether you are setting up a CRM for the first time, replacing an existing CRM, or looking to optimise a current Microsoft Dynamics CRM solution; we are here to help. Our CRM implementation and CRM deployment services aim to maximise benefits and minimise downtime or disruption.

Features & Characteristics of Empower IT CRM Services

CRM Planning & Prioritisation
The success or failure of your CRM is determined by the degree of pre-planning. Anyone can sign up to an online CRM package, but not many can develop and deploy an effective strategy. Empower IT takes the time to understand your business operations and objectives. We get to know the various stakeholders in a business, their daily challenges, overall objectives and the likely software customisations required before embarking on a CRM journey.

Implementation & Migration
Planning and prioritisation allows Empower IT to map out a steady course for CRM implementation that prioritises solutions, which address key challenges identified by our clients. Part of the implementation process involves analysis and definition of business data. The team considers data location, data size, quality and type. Integration and migration implications are outlined, organised and completed in a manner whereby CRM implementations proceed with minimal business disruption.

Built-in Training
As technology consultants and CRM experts that understand the value of Microsoft Dynamics CRM, we consider it our mission to educate our clients about CRM and to promote user adoption or acceptance. Although Microsoft Dynamics CRM has a familiar look and feel that makes navigation fairly simple or intuitive, we happily provide training sessions that are designed to lower the learning curve and enable more immediate, practical- application of CRM features.

Support
Empower IT strongly believes in the provision of end-to-end solutions. After we have: planned, implemented and configured your CRM; trained your staff; and got you going; our support team can remain on-standby for further assistance. As your total technology partners, we will endeavour to complete post-service reviews in order to ensure our clients are happy and do not feel abandoned. Any CRM alterations, additional functionality adjustments or upgrade services can be made available upon request.

Microsoft Dynamics Crm Online: Why Choose Empower IT Solutions?

Cloud CRM / Software As A Service Experts
We are not just an IT company reselling a software product. We are an IT and Software Services Company. We employ both IT technicians and software engineers. We have cloud architects and software developers. We can handle all your Microsoft CRM configurations, integrations, or customisations in-house. There is no need for messy third party arrangements, no costly middle-men, no confusing interactions. Our interdisciplinary experts readily come together to exchange information and ideas so that you get the best Cloud based CRM solution possible.

Microsoft Gold Certification
Empower IT has a team of highly trained and dedicated Microsoft technology specialists. As Microsoft Gold Partners, we have rightfully earned and maintained a reputation as subject matter experts. Our knowledge and experience with Microsoft Dynamics CRM Online installations, implementations and configurations allow us to readily replicate past successes for new clients. With our commitment toward productivity-boosting and business simplifying solutions, we are confident that we can deliver a CRM system that can meet, just about, any expectations.

Cost Effective and Return Focused
Organisations can get the peace of mind that every aspect of their CRM implementation project is professionally managed by the Empower IT team. Owing to our tested and proven methodologies, we ensure the Microsoft Dynamics CRM implementation is a seamless process delivered on time and within the stated budget.

No Disruption to Business Operations
We understand how downtime can adversely affect your company operations. We support the notion of increasing employee efficiency and productivity and ensure that the CRM implementation will be a seamless and non-disruptive process. Our efficient planning methodology helps use phase the implementation process. As such our CRM implementation will be be carried out without disrupting your day-to-day business operations.