Sales Automation using Microsoft Dynamics CRM


Sales by Microsoft Dynamics provides a complete and intuitive solution that can help salespeople be more productive so they can focus on what’s most important—delivering amazing customer experiences.

Discover Microsoft Dynamics CRM


Opportunity management

See the opportunities and manage customers and deals from one single place. Access industry-leading market intelligence and news and events that help building relevant sales relationships owing to the InsideView-Microsoft partnership. Get advice on the next steps based on the overview of daily priorities from Cortana, your digital personal assistant. Connect with fellow teammates and discover and share ideas via Skype for Business, Yammer, Office 365 Groups, and OneNote.

Planning & management

Set goals, monitor results and provide real-time coaching and feedback to sales reps and help them hit their sales numbers. Organise exciting team-based competitions and motivate sales reps with the FantasySalesTeam, an innovative sales gamification platform from Microsoft. Standardise customer engagement, align sales behaviour with industry best practices and ease on-boarding of new sales reps with business process management.

Content Collaboration

Take advantage of automatic document generation and real-time co-authoring and create personalised sales collaterals and documents. Manage and access contextual CRM documents through SharePoint, Office 365 Groups, and OneDrive for Business. Use Delve to get access to relevant information based on what you’re working on and who you’re working with.

Mobile Sales

Make use of rich, modern mobile apps that provide contextual news and social data, and task flows for quickly completing frequent activities to stay connected with customers and work on-the-go. Create new records, set reminders, schedule meetings, and quickly manage data using intuitive natural language voice commands. Use mobile apps that work online or offline to get work done anytime and from anywhere.

Sales intelligence

Anticipate customer needs and sell smarter with cross-sell recommendations and lead scoring inside Dynamics CRM. Gain insight into sales performance with contextual charts and dashboards inside CRM. Get better visibility into your business with Power BI’s pre-built, interactive dashboards and reports, advanced visualisations, and natural language Q&A.

How we deliver

Empower IT is a Microsoft Certified Gold Partner and a CRM specialist focused on assisting companies with migration, upgrades, support and implementation of Microsoft Dynamics CRM and complementary Microsoft technologies.

The Empower IT’ team of professionals use their significant experience in CRM field to liaise with sales managers, sales directors and other key stakeholders to help sales teams engage with the right person at the right time. Our team can customise the solution to help you effectively manage customers and deals, identify buying signals and sell smarter.

Empower team’s CRM skills have been resulted in useful solutions that have been used for Student/Employee Management, Case/Event Management, Donor Management, Client Management, Staff Portal Mobile Assessment Tool and many more.

If you are interested in growing your sales pipeline and closing more deals, fill the form NOW. Alternatively you can call us on 1300 797 888 or write to us on  [email protected] to speak to a CRM consultant today.