IT Support Healthcare
Are you constantly nursing IT bumps and bruises? Are you sick and tired of band aid fixes to recurring IT issues? Empower IT Solutions can help with prescription-based IT support for healthcare providers including: medical centres, specialist practices, physiotherapy/rehabilitation centres, nursing homes and medical imaging or radiology clinics.
IT Support for
When dealing with matters of life and death, the last thing healthcare providers should have to worry about is IT issues. Sure, not every healthcare case is that dramatic, but when your job involves a range of critical and confidential data, such as: client or patient files; medical histories; documented conditions or injuries; allergies; medications; referral details; treatment plans; and billing information; it’s better if IT acts as a stabilising force rather than a stumbling block.
Add to this a need to adhere to healthcare standards and regulations, and Empower IT Solutions appreciates how effective IT systems can optimise healthcare processes and enhance patient outcomes.
Empower IT Solutions has a strong history of providing IT Solutions for healthcare clients. Our healthcare IT support plans are designed to allow reliable, on-demand access to critical data, facilitate fast and steady internet connections, and minimise unnecessary or predictable interruptions to IT systems.
HEALTHCARE IT SUPPORT PLANS & SERVICES
Without a comprehensive IT support plan, healthcare practitioners can be vulnerable to a range of IT threats and disasters. They can lose tens of thousands of dollars in downtime and data loss. They can also jeopardise standards of care and risk reputational damage.
To counteract common IT problems in the health industry, our Healthcare IT Support Plans may include:
- Up to 24/7 Remote and On-site IT Support
- Round-the-clock Monitoring & Maintenance of IT systems
- Diagnosis of Network/Device/Email Operation Problems
- Data Security & Data Back-up Measures
- Business Continuity & Disaster Recovery Planning
- Vendor Management for Healthcare Practice Management or Clinical Software (e.g. Medical Director, Pracsoft, Genie, Blue Chip, Health Track, RX Medical & Stat Health)
In addition to industry focused IT Support and management, Empower IT Solutions can also perform a range of new IT setup or IT upgrade services, VOIP PBX or IP telephone services, staff mobility and cloud solutions. Along with these (and other) capabilities, Empower IT Solutions can help healthcare practitioners work with greater freedom and flexibility, anytime, anywhere.
Ultimately, our experienced medical IT consultants, are well and truly qualified to help safeguard your critical business data, increase service efficiency, improve service delivery and reinforce regulatory compliance initiatives.