Co-Managed IT Services
Our Co-Managed IT Services are designed to be a natural extension of your existing IT team. We help to fill the void in your IT operations with a partnership that offers a wealth of IT experience and tools, without exorbitant investments.
By choosing us as your trusted co-managed partner, your business will always have technical support when you need it most. We augment your existing staff’s capabilities, to formulate a customised plan to meet all your technical and operational requirements.
Why Partner with Us?
Our Co-Managed IT Services offer the flexibility to implement new solutions, expand current operations, and allows you to focus on the management of your business. Our solution provides a mix of Managed IT, Managed Cyber Security and Advisory Services to help manage, protect and grow your business.
Who are Co-Managed IT Services for?
Our co-managed IT services are designed for Australian medium to large businesses needing an IT partner to provide complimentary or additional IT Services to help achieve their strategic and operational goals. Co-Managed IT Services could be right for your business if your in-house teams cannot stay on top of system maintenance, security updates and backups. Empower IT Solutions can help fill the IT gaps to help your business combat the increasing IT complexity or complete an intensive IT project.
Our Standard Co-Managed IT Service Packages Include:
- Access to an Australian-based service team
- Server uptime and hardware monitoring
- Server patching
- Asset management for all PC’s, servers and networks
- Scheduled IT maintenance & upgrade planning
- Real-time backup monitoring
- Centralised IT ticketing system with portal access
- User support documentation
- 24/7 server security monitoring
- 24/7 firewall monitoring
- Basic security operations (SOC)
- Endpoint and user monitoring
- Cyber security audits
- Private and public cloud
- Business phone systems (VoIP)
- IT projects
We offer you peace of mind knowing that Sydney’s leading Managed IT Services company is looking after your servers, network, and critical data.