Under Empower IT Solutions, managed IT services are designed to help clients align their IT requirements with their more important business objectives.

Our managed IT service agreements incorporate a wide array of services, performed by employees with different levels of skill and unique specialities – ensuring clients have access to comprehensive, reliable and scalable IT support – at fixed, manageable, monthly rates.

With all the in-house know-how, all the proactive service inclusions and none of the nasty surprises, our managed IT services reduce your operating costs and minimise IT imposed downtimes.

What’s involved

A thorough analysis
We are thorough in our analysis. We run a pre-analysis and a post-analysis to ensure that all our products and services are running efficiently. With our backups, monitoring, and service trifecta, we know we can deliver an excellent service and still save your company more money than you can imagine, both immediately and in the long-run.

On-going Service
Here at Empower IT Solutions we go by a Managed IT Services model. That means we specify exactly how much you will be spending month by month and we set up, maintain and monitor all your infrastructure, while being on-call ready to fix issues that could arise.

Quick, Lean Projects
Our senior infrastructure engineers are highly qualified to implement any IT project. When we have a major project, having them as a part of the team, we can confidently say that we our projects never require us to come out again to fix them. But we send out a project manager for a post-analysis to ensure the process was smooth.

Step by Step

1. We analyse your environment
We look into your current environment to identify how we save you money. If your primary concern is to minimise the cost of your IT, we will look into which parts of your contract or environment are nice to have, but entirely unnecessary. We align our solution to your objectives and deliver in a way that is quick, reliable and affordable.

2. We consider all the available technologies
As a technology partner with a number of the well-recognised global brands, we are familiar with the products and services that make up the solution that your business will need. Whatever the objectives, we will be able to find products that will suit your businesses needs end to end.

3. We take note
We understand that no all environments are the same and it is essential to have an effective process. We thus focus on analysing and taking note of what we have done, before beginning the planning phase. When planning, we ensure that the products or services that we have chosen to implement are working together seamlessly and without disruption. This reduces the occurrence of future small problems minimising the spend on small issues

4. Get it done.
As a company that is considered a total technology partner, we do not waste time. After gathering all the relevant information and setting a plan of how to move forward with a project or contract, we get it done. Our team of qualified infrastructure engineers are quite hands-on and make sure that each step is followed in the most efficient manner possible.