Technical Assessing

IT Infrastructure and Windows 7 end of life upgrades allowed Technical Assessing to modernise their digital environment and increase operational efficiencies.

Business benefits

  • More productive employees
  • Remote work access
  • Stronger protection against cyber threats
  • Reduced overheads and maintenance costs

Objectives

  • Address aging infrastructure and legacy systems
  • Improve the remote working experience for staff
  • Increase security on all devices

Technical Assessing profile

Company profile: The largest specialist-chartered loss adjusting and consultancy practice in Australia.
Industry: Professional Services
Locations serviced: Australia wide

Challenge

The COVID-19 crisis brought with it the need for a more digital and collaborative workplace for the increase in staff transitioning to remote working. IT systems and infrastructure that were coming to end of life required an upgrade with minimal disruption to the business.

Solution

Decommissioning aging servers required a multilayered approach with a thorough assessment to understand and mitigate risks. Solutions that improved the employee remote working experience included:

  • Managed IT Services
  • Hardware and software upgrades
  • Upgrades to approximately 50 workstations
  • Remote private cloud
  • Two-factor authentication implementation
  • Built-in encryption applied
  • Microsoft 365 implementation
  • Migration of email and file storage to Microsoft 365
  • SharePoint implementation
  • Windows 10 Pro BitLocker rollout
  • Microsoft Teams rollout
  • Remote private cloud
  • Cyber security consultancy

Results

Employees have experienced the agility and flexibility to work remotely in more locations such as home, office, shared or client offices. The digital upgrades carried out by Empower IT Solutions allowed Technical Assessing to benefit from reduced overheads and maintenance costs to allow the business to grow.

If you too wish to upgrade your existing infrastructure contact the Empower IT Solutions team on 1300 797 888

David Cambridge Managing Director, Technical Assessing

Empower IT Solutions led our business on a journey of digital transformation. We experienced a seamless transition moving over to a new cloud environment with no disruptions or downtime, keeping our business technologies streamlined, efficient and productive.