Kirana is a registered training organisation that uses VETtrak RTO software. They were also using a number of legacy systems to manage their student enrolments, training programs, events, and financial data.

The lack of integration between these systems made it cumbersome for management; to generate reports and also keep track of sales and operational KPI’s. It was also difficult to accurately report on the various funding departments, which is vital as the company received funding from various government departments.

Empower IT developed a student enrolment and on-boarding system using the best-in-class Microsoft Dynamics CRM, Microsoft SharePoint and K2 workflow management software. The system was developed to integrate with VETtrak, which was the primary operational software used at Kirana.

A central source of information

With the new Student Enrolment solution, Kirana staff were able to store and manage all the data in a centralised location. The solution enabled them to move away from excel-based spreadsheets; and generate their own dashboards and reports with key KPI parameters.

This helped decision makers in gaining better insight about the performance of a particular line of business or training program. Double data handling was thus eliminated; which enhanced the enrolment process in addition to providing the enrolment officers access to the latest information on training, events, programs, venues and fees.

Overall, this solution provided them with the flexibility of branding and/or customising it as per their department’s requirements.

Dynamics CRM, SharePoint and K2 integration

Empower IT Solutions implemented a solution that provides the best-of-breeds systems integrated together to provide automation functionality from the sales to the operations stage; thus ensuring data integrity and consistency. Microsoft Dynamics CRM was used mainly for records management; in addition to providing managers with a powerful platform to create dashboards and reports. Microsoft SharePoint was used for document management as well as the main corporate intranet.

In order to reduce development costs; Empower IT implemented the K2 suite as a platform that integrated to VETtrack, Xero and other legacy systems. K2 also provides the nominated power users with a visual and intuitive tool to create and tweak forms and workflow and thus promoting collaboration and reusability.

To learn more about the student enrolment and on-boarding system, or schedule a demo, call the Empower IT Solutions team on 1300 797 888.